Standing the test of time

Standing the test of time

Can you imagine starting a business that will be around in the next century?

It’s almost unthinkable in this launch-and-sell age, where a myriad of tech companies are born, built (barely) and sold to larger companies.

An exception to the rule is a third generation family business based in Devon.  Set up in the 1940s, the holiday park has gone from strength to strength and now features 110 luxury holiday lodges and 140 chalets; in addition, the site also houses a fish and chip shop, launderette, a club house and a swimming pool.

In total, there are 253 units on the site, all of which consume LPG gas for hot water, central heating and cooking.

LPG has always been the park’s source of fuel; today, it is now supplied with more than 120,000 litres per year!

In recent years, the site and its many happy campers, have benefited from nine, two tonne underground storage tanks which supply each unit – be it a lodge or a chalet – through a network of below ground level pipes.  The site also uses a top up system which is replenished every three weeks; this is becoming more and more important as the season continues to extend through the year.

The park’s Managing Director said: ‘LPG really is the life blood of the site.  It is used as a source of gas for cooking as well as to heat water in the chalets, lodges and swimming pool.  We also use it to fuel our central hot water systems as well as our tumble dryers!’

‘When it comes to talking about things like gas and the electric supply for the site, I always feel that if these topics don’t arise, it’s because everything is running just fine.  People really only ever bring things like fuel supply up in conversation when they’re going wrong and things never go wrong with our LPG supply!’

As an added bonus, the holiday park has had a long-standing relationship with the same LPG delivery driver for the past 10 years, as well as having nothing but praise for the efficiency and responsiveness received from the account management team.

It’s not often a service stands the test of time.  And the same can be said for many business relationships.  Customer service remains the key, and LPG has got it covered!

Here’s to the next 100 years!