Tagged Articles

Displaying all articles tagged with “Customers”.

4 ways to stay warm and safe this winter

Wednesday 24th November 2021

As the weather gets colder, and homes need to be kept warmer, we will all be using boilers and heating appliances more regularly.

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Heating installers have their say

Wednesday 30th October 2019

Significant changes are coming to the UK heating market that will affect thousands of installers and heating engineers.

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Liquid Gas UK urges LPG customers to get ahead for winter

Friday 18th October 2019

Liquid Gas UK, the trade association for liquefied petroleum gas (LPG), is encouraging customers and users of LPG to get ahead for winter, with some top tips to help prepare for the colder months that lie ahead. Recognising that severe weather can disrupt lives in all sorts of ways, knowing how best to prepare and respond can help customers to keep themselves, and those around them, safe during the colder season.

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UKLPG sets industry standards for customer care with the launch of its Customer Charter

Thursday 29th November 2018

UKLPG, the UK’s national trade association for liquefied petroleum gas (LPG), has launched its new Customer Charter outlining the customer care principles agreed by all UKLPG members. The charter sets out principles on cold weather priority delivery; support for customers with visual and aural impairments or of those in payment difficulties; policies on competition and switching; the importance of industry safety standards, and a dispute resolution process.

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