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Displaying all articles tagged with “Customers”.

  • UKLPG sets industry standards for customer care with the launch of its Customer Charter

    Thursday 29th November 2018

    UKLPG, the UK’s national trade association for liquefied petroleum gas (LPG), has launched its new Customer Charter outlining the customer care principles agreed by all UKLPG members. The charter sets out principles on cold weather priority delivery; support for customers with visual and aural impairments or of those in payment difficulties; policies on competition and switching; the importance of industry safety standards, and a dispute resolution process.

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The trade association for the LPG and bioLPG industry in the UK